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Customer Comments & Testimonials

Customer Comments & Testimonials

We asked customers to give us some feedback & comments on our products and services, here's what they said:

"The advice I got about which Eucalyptus to buy was prompt and very helpful. The plant arrived quickly and seems to be doing well. The tree planting essentials kit was really useful. Thank you." -- Ms. D, Hertsfordshire, UK

"My experience this time as well as last time was excellent. You were again extremely helpful and all worked out very smoothly." -- Mr. E , Greece

"I would like to thank you, most sincerely for my trees. The packaging was really excellent and it seemed a shame to open it but I did - and was extremely happy with the trees.

I was intrigued with a couple of the large 'air' pots and have saved them for future use. It was so easy to remove the roots intact with absolutely no damage to tree or roots. The trees themselves were in excellent condition and larger than I had envisaged. I can't wait for Spring to see them begin to shoot.

I planted the trees bearing in mind all the information which came with the trees and that which I had read on your website. So they are now planted, staked, wearing tree guards and observed regularly. Now it's up to nature but I am quite excited to see them later in the year. In my mind's eye I can 'see' them as specimen trees as seen in your catalogue. I will have absolutely no hesitation about revisiting your website for further trees in the future.

Easy to choose, easy to order, remarkably fast and efficient delivery. What's not to like!!!

Thank you and your team once again."
-- Mrs. D, Warwickshire, UK

"The trees were delivered promptly and in great condition. The trees themselves are beautiful and I will definitely be ordering more next year. I would also like to thank you for replying promptly to my questions and also to those of my father who also got in touch last week. I look forward to ordering more from you in the future." -- Mr. M, Aberdeenshire, UK

"I was very satisfied with the service you provided. All my email queries were answered promptly and the trees I ordered came very quickly, beautifully packed and looked very healthy. Thanks very much" -- Ms. D, Roxburghshire, UK

"Top Quality trees with superb delivery." -- Mr. S, Reading, UK

"The willow provided was strong and healthy, the instructions for the arch construction were clear and easy to follow. [...] Thinking of ordering a kit for our own garden and suspect other residents may do likewise." -- Ms. F, Bedfordshire, UK

"Service was good thanks, tree arrived quickly and from what I can see in very good condition. I just hope it survives this very windy winter we seem to be having! I was unsure whether to keep it staked or not given all the debate that appears to exist on this subject on these trees, but I think the guidance on this matter from kings barn trees is as useful as it can be, given the different viewpoints on this matter." -- Mr. B, London, UK

"I am happy with the delivery and the products, probably I will use your services again, and would recommend you to a friend (or others) with no hesitation." -- Mr. F, Ayrshire, UK

"Excellent service as always! Everything arrived on time and in perfect condition." -- Ms. H, Essex, UK

Recent Product Reviews:
Feedback & Customer Comments

Feedback & Customer Comments

  Willow Whips for Hedging - Salix Viminalis
Willow whips
  Delighted with the product that I have had delivered, which have arived in good condition. Packaging has allowed for the whips to stay fresh while in transit. Customer service was great throughout the delivery process, my questions were all responded too promptly. Thank you   (13/03/2015) Phill - Ipswich

  Plastic Barbed Peg
Work well
  These work really well to hold the mulch matting in place. They spear through it easily but really hold into he ground, to hold it all in place. Would definately recommend.   (12/03/2015) Emma - Oxfordshire

Brilliant stuff!
  I am so glad I bought this to tie together the willow on an arch I constructed. There's LOADS of it, so will be useful for future projects and it works brilliantly to tie the willow together securely but with some stretch. Definitely recommend.   (12/03/2015) Emma - Oxfordshire

  Willow Whips for Hedging - Salix Viminalis
Great customer service
  I ordered various lengths of willow and supplies to plant a willow arch. The team offered loads of great advice, got back to me quickly on queries, and the willow arrived the next day after ordering. Would definitely recommend!   (12/03/2015) Emma - Oxfordshire

  Living Willow Arch Kit
Love this!
  Willow arch kit arrived quickly, in excellent condition and with a few spare willows too! Very easy to assemble (well it looked easy from where I stood watching my husband putting it together!!) Looks great already, really looking forward to seeing it grow. Thanks!   (10/03/2015) Julie - Bridge of Weir

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